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Quality inspection and storage
International Shipping
01 We provide purchasing services for designated third-party platform products, but we do not bear the risks of third-party platform products.
We only provide you with the purchasing service of the designated third-party platform products, and do not bear the risks and related responsibilities of infringement, quality, quantity imbalance of the products themselves. Our buyers will manually purchase, communicate and confirm, and coordinate after-sales according to your order requirements to protect your interests. If you need a more secure method, you can inspect the goods in advance. Our warehouse can unpack, take photos, count the quantity, and reinforce the packaging according to your requirements, and an additional service fee will be charged.02 Shopping is divided into two stages: purchasing and delivery, with two payments. It is recommended to evaluate international shipping costs before placing an order.
【Stage 1】You need to pay for the product cost and domestic shipping fee in China, and we will purchase on your behalf. The ordered products will be shipped to the Taoobuy transit warehouse for temporary storage. After warehousing, products can be stored for free for 90 days. You can accumulate purchases and combine products into a single package for international shipping, which is more cost-effective. 【Stage 2】Combine in-stock products to generate a package order, pay the international shipping fee for the order, and then the package can be shipped cross-border.03 The parcel is shipped by a third-party logistics company, which is subject to customs policy restrictions and may involve logistics risks. You need to evaluate and bear the risks yourself.
As a service platform, we integrate many third-party international logistics companies to provide you with purchasing goods and parcel delivery services, but we do not bear the risks caused by customs policies and uncontrollable factors in cross-border logistics, such as fines, damage, loss, peak period delivery delays, etc. We will assist you in risk estimation and reduce the probability of loss by providing timely risk reminders and continuously improving logistics insurance and other measures.
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Limited Sampling Inspection Service
Limited After-sales Service TaooBut Purchasing Service Disclaimer
TaooBut Purchasing Service Description
Purchasing Service: We purchase products based on orders and provide up to 90 days of free storage.
Quantity Check: For products in their original packaging, our warehouse will not unpack them to check the quantity. If the quantity is not marked, we will not verify it. Sampling Inspection Service: Applicable to products labeled with 'Worry-Free Purchase' and '7-Day No Reason Return'. We will conduct a 5% inspection on each received SKU (5-20 pieces per batch). If the defect rate exceeds 90%, the entire batch will be considered defective. Photo Service: For labeled products, we provide three standard photos after the goods arrive.
Limited After-Sales Service: We assist in communicating with sellers for return/exchange matters, but the negotiation results and return shipping costs are borne by the user. Products marked as Category B do not provide inspection or photo-taking services. Limitations and Exclusions
Sensitive Products: For safe transportation, we will remove items such as essential oils and batteries from packages.
Customs: We are not responsible for customs clearance or legal issues that may arise from restricted items such as replicas and liquids.
Fragile Items: We strive to ensure items arrive intact during transportation, but we are not responsible for damages that occur during shipping.
Customized Products: We do not inspect these products. Users must contact sellers directly to handle customizations and potential losses.
Product Quality: We only inspect the appearance of products. If quality issues are discovered after purchase, we do not provide after-sales support or bear responsibility.
Other
Products without labels such as 'Peace of Mind Purchase' or '7-Day No Reason Return' do not enjoy after-sales service or quality assurance, and the risks of purchasing such products are borne by the user.
Peace of Mind Purchase: Within the specified refund reasons, time, and refund amount range, customers can enjoy instant refund services.
7-Day No Reason Return: Under appropriate conditions, sellers must support the 7-day no reason return policy,